During their contract renewal process, US Xpress reached out to their Eleos account manager to help in their decision and to better understand how they could leverage their existing custom app. A product review was scheduled with US Xpress’ extended technical team to outline their needs and determine how they could accomplish their goals using their existing custom app, powered by Eleos, rather than build their own from scratch. With all the right people in the room, it was determined that US Xpress’ needs could be accomplished in their existing custom app through creative updates and deploying a few new features in the platform. This meant there would be no need to move ahead with a new internal custom app and incur those extra costs.  With some customization and creativity, they could do everything they needed using their existing app, leaving their technical team time to develop custom workflows and integrations rather than develop a new tool.

“When you’re doing the evaluation between building and buying, obviously a lot of factors come into play,” says Corey Goux, Senior Director of IT. “Fleet size, your capabilities, what platforms and technologies you have in your organization. Looking at that holistically will help you come to the right decision. For us, both the savings and technological benefits of building our own custom app, powered by the Eleos platform, were significant. It allowed us to leverage the integration strengths of the platform and focus our efforts on the driver experience and building custom workflows. It was really easy to do a side by side comparison of the total cost,” says Goux. “It became a simple math problem—and it was significantly cheaper going the Eleos route.”

For US Xpress the decision was clear. Building their own drivers app, driven by the Eleos platform, allowed them to develop the sophisticated workflows and integrations they wanted without employing a team of developers to do the work and maintain the system. The platform allowed them the flexibility to get what they needed and use their valuable internal resources for other tasks.